Privacy Policy

By using our website, you consent to the practices described in this policy. We’re committed to keeping your information as secure as a locked candy jar!

To make your shopping experience as sweet as possible, we collect the following types of information:

Personal Information You Provide:

• Contact details (name, email address, phone number)
• Shipping and billing address
• Payment information (credit card details, PayPal info)
• Event information for bulk orders (wedding dates, party themes)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Location data (general geographic area based on IP address)

We use your information to create the most delightful candy shopping experience:

• Process your orders and deliver your sweet treats
• Communicate with you about orders, products, and promotions
• Improve our website and product offerings
• Prevent fraud and enhance security
• Personalize your shopping experience with candy recommendations
• Comply with legal obligations

We value your trust and only share your information in limited circumstances:

Service Providers:

We work with trusted partners who help us operate our business (payment processors, shipping carriers, IT services). These providers only receive necessary information to perform their functions and are prohibited from using it for other purposes.

Legal Requirements:

We may disclose information when required by law, court order, or governmental authority.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

Your data’s security is as important to us as the quality of our candies:

• We store data on secure servers with appropriate safeguards
• All payment transactions are encrypted using SSL technology
• We never store your complete payment card details on our servers
• We implement access controls and authentication procedures
• While we strive to protect your information, no system is 100% secure

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

You have certain rights regarding your personal information:

• Access: You can request details of the personal information we hold about you
• Correction: You can update or correct inaccurate information
• Deletion: You can request deletion of your personal information, subject to legal limitations
• Opt-out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a machine-readable format

To exercise these rights, please contact us at [email protected].

Depending on your location, you may have additional rights under applicable privacy laws (such as GDPR for European customers or CCPA for California residents).

Like most websites, we use cookies and similar technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Necessary for basic functions like adding items to your cart
• Preference Cookies: Remember your preferences (language, location)
• Analytical Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect your shopping experience.

We may use third-party services like Google Analytics to help analyze how our site is used. These services may use cookies to collect information about your website usage.

As we ship globally (except Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during these transfers.

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If we discover we’ve collected information from a child, we will delete it promptly.

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll post the updated policy on our website with a revised “Last Updated” date.